The Leading Out Loud Series
Conversation is the essential leadership skill.
Great leaders use their voice and are skilled communicators. Whether it is to maintain productivity, implement organizational changes, or to produce results, leaders must have the skill and ability to conduct effective workplace conversations.
The focus of this series is on three critical workplace conversations that leaders must have on a regular basis - coaching, feedback, and courageous conversations.
Leader as Coach
Leader as Coach is an in-depth learning experience designed to help leaders develop a coaching mindset, engage in one-one coaching conversations with others, and inspire others to have greater impact within the organization.
Outcomes include:
-
Implements coaching strategies to accelerate employee learning, development, and growth.
-
Applies the GROW Model to conduct meaningful coaching conversations with others.
-
Recognizes the role of a coach and demonstrates the associated characteristics and skills necessary for effective coaching.
Giving & Receiving Feedback
How to give powerful and effective feedback is a critical leadership skill. This workshop focuses on the skills and strategies necessary to help others understand where they are doing well and where improvement may be necessary.
Outcomes include:
-
Realizes the critical role feedback plays within an organization’s culture and to individual success.
-
Identifies opportunities for positive and constructive feedback.
-
Applies effective feedback techniques when giving and receiving feedback.
-
Openly receives feedback from others, evaluates its validity, and takes appropriate actions to implement the feedback.
Courageous Conversations
As leaders, we find ourselves needing to engage in conversations that may be challenging or even difficult at times. To be an effective communicator in these situations, we need to demonstrate courage, build connections and act with curiosity.
Courageous Conversations focuses on the 3 C's and provides a framework to help us think and prepare for these types of conversations.
Outcomes include:
-
Demonstrates courage by initiating necessary discussions that may be uncomfortable or unpleasant.
-
Creates a safe environment to allow difficult conversations to take place.
-
Communicates messages in a clear, concise, and respectful manner and demonstrates effective listening and inquiry skills.